This privacy policy describes how Career Mastery Australia collects, uses, and protects your personal information when you use our online platform and services. We are committed to safeguarding your privacy and ensuring the security of your personal data in accordance with applicable laws, including the Australian Privacy Principles and the General Data Protection Regulation (GDPR) where it applies to users in the European Union and European Economic Area.
We collect personal information that you provide directly to us when you use our site or services. This may include information you provide when you contact us, register for an account, purchase services such as interview coaching, resume writing, mock interview practice, or online training programs, participate in workshops, or engage with us for career counselling, skills assessments, or outplacement services. The types of personal information we collect may include your name, contact details, professional background, employment history, education, skills, and any other information relevant to the services you are seeking.
We also automatically collect certain information about your visit to our site. This includes technical information such as your IP address, browser type, operating system, device information, and information about how you use our online platform, such as the pages you visit, the links you click, and the time and date of your visits. This information helps us understand how our site is used and to improve our services.
Your personal information is used to provide, operate, and improve our services. This includes processing your requests for services, communicating with you about your account or services, providing customer support, processing payments, and personalizing your experience on our site. We may also use your information for internal business purposes such as data analysis, research, and developing new services. With your consent, we may use your contact information to send you marketing communications about our services, promotions, or relevant industry news. You can opt out of these communications at any time. We may also use your information to comply with legal obligations or protect our rights and the rights of others.
We implement technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data. We store your personal data securely within Australia or in facilities operated by trusted third parties who are subject to appropriate data protection obligations.
We may share your personal information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was provided. We do not sell your personal information to third parties. We may also disclose your information if required by law, court order, or governmental regulation, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, provided the acquiring entity agrees to protect your privacy in a manner consistent with this policy.
You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include the right to access, rectify, or erase your personal data, the right to restrict processing, the right to object to processing, the right to data portability, and the right to withdraw consent at any time where processing is based on consent. If you are in the European Union or European Economic Area, you also have the right to lodge a complaint with a supervisory authority. To exercise these rights or if you have any questions about this privacy policy, you may contact us in writing at the address below.
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our site.
This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our online platform. We encourage you to review this policy periodically.
For any questions or concerns about this privacy policy or our data practices, please contact us at:
Career Mastery Australia
101 Queen Street, Level 8, Melbourne, Victoria, 3000, Australia.